Foren / Cotonti / Support / cotonti records the wrong ip

for some reason every single user has the same ip.

and i checked it via superglobals

$_SERVER['HTTP_CLIENT_IP'] -> returns my real ip

$_SERVER['HTTP_X_FORWARDED_FOR'] -> empty

$_SERVER['REMOTE_ADDR'] -> returns the ip my site is recording and its related to the domain company