Forums / Cotonti / Support / Users report being logged out

singh336
#1 2013-12-02 05:02

I have a handful of users reporting having troubles staying logged in.

 

For myself I don't have the problem usually. I can only reproduce this issue if I try to login to the website on my phone over its cellular data connection. Everytime I login, it logs me out immediately after clicking to another page or trying to post a message.

 

This is strange, tried to clear cookies and cache on the device no luck, but signing into wifi immediately fixes the issue and keeps me logged in.

 

I'm suspecting others are having the same issues but some with their home connections on their PC's.

 

Any idea where to start with this?

 

I have the "force remember me" option checked and I know that doesn't really have anything to do with the issue but wanted to mention that.

 

Thanks for your time

 

-Singh

 

The website: Street Legal Mods

<a href="http://www.streetlegalmods.com/">http://www.streetlegalmods.com/</a>
Trustmaster
#2 2013-12-02 06:28

Does setting $cfg['ipcheck'] = false; in datas/config.php help?

May the Source be with you!
Macik
#3 2013-12-02 19:36

Moreover this could be happen in this cases:

- when user not used cookies (cookies is disabled in browser) or some cookie filtration (lost) occurs by ISP

- some times when ISP used dynamic IP address for user internet connection (common case for mobile operators)

https://github.com/macik
правильный хостинг — https://goo.gl/fjCa1F
singh336
#4 2013-12-02 21:30

I think it's the IP thing too.

 

Is it safe to disable this IP check, I thought that feature was pretty cool.

Added 1 months later:

For anyone searching in the future, disabling the IP check did work for me.

<a href="http://www.streetlegalmods.com/">http://www.streetlegalmods.com/</a>
This post was edited by singh336 (2014-01-16 17:47, 10 years ago)